shahine.com/omar/

homepage | Send mail to the author(s) contact

yet another Microsoft blogger

# Saturday, May 14, 2005

Alaska is a Mickey Mouse Airline

I'm with Aditya. Alaska Airlines sucks. Here is why:

  • at least 50% of my flights are delayed
  • they fly their planes so hard, they break all the time
  • they only schedule 30-45 min turns on the ground which means that when one flight is delayed, it cascades throughout the day
  • their "flight attendants" are incessantly annoying about stupid crap like sitting in the exit row, wearing headphones w/o any audio plugged in, and stuff like that
  • their planes have the cheapest airline seats available, which are less comfortable than sitting on a wooden stool for 2 hours (some of their planes have new leather seats which are nicer, but not enough of them).
  • Most of the Alaska Airlines PAX are happy go lucky tourists. When I am getting up at 5 am to go to Redmond at 7 am, to then return the same day at 8 pm, I don't want to deal with this crowd. I'm not on vacation, and the flight sux. They don't seem to care, and act like they have never been on a plane before. Grrr (yes, I am being unreasonable, but I'm allowed to be selfish every once in a while). Compare a Alaska flight to a United flight where 80% of the travelers are business travelers (and most elites). They know how to get on an off a plane quickly, and don't bug you during the flight and share my same thinking about flight delays and general micky mouse activity on a flight.

I have flown American 50,000 miles a year for 7 years. I have never had a delay that wasn't due to weather. Never had a mechanical delay.

 

Wednesday, May 18, 2005 11:35:46 PM (Pacific Daylight Time, UTC-07:00)
Ah, love United while you can. They're actively eliminating themselves as the airline of choice for business travelers. I'm not sure if you've noticed, but on short legs they've eliminated such "amenities" as pillows and blankets (where a short leg is largely anything less than coast to coast). It's all in the spirit of trying to be "more competitive" with the discount airlines like JetBlue and Southwest. Yup, all so that they can get *more* of those vacationer types that you like so much.
Steve Schreiber
Thursday, May 19, 2005 11:19:10 PM (Pacific Daylight Time, UTC-07:00)
I was 1k on United for many years and Platinum Medallion on Delta, and I share many of your thoughts. So I was very pleasantly surprised when I just took a last minute business trip to New York on JetBlue. The fare was a fraction of the majors and the service was great. Seats were nice and roomy, plane was new, DirecTV was cool. All-in-all, a great flight experience. Their terminal at JFK is a big free hotspot, which is very cool as well. I highly recommend them.
Comments are closed.