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Me: I live in Silicon Valley with my wife, child and cat. I have worked at Microsoft since I graduated from College, both in the Macintosh Business Unit on products such as Outlook Express, Entourage, IE, and Virtual PC and in Windows Live on Hotmail, Calendar and People. I am currently a Principal Lead Program Manager on the Windows Live Social Networking team. I basically manage a team of Program Managers responsible for delivering features to support our web and client applications. I've been blogging since 2001 and like to play around with .NET in my spare time working on projects such as dasBlog (the blog that powers this site) and Send to SmugMug (an application for uploading photos to SmugMug). I blog about a number of technology and productivity related topics.

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Saturday, June 25, 2005

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Zero Email Bounce

Getting Things Done teaches you that you should have zero messages in the inbox. I was up in Redmond this past week and was thinking about my zen like experience with mail now, and that realistically I get to zero messages one or two times this week. But I do that each week.

At Microsoft we have a term, Zero Bug Bounce (ZBB) which is the milestone at which you get to Zero bugs older than n days. Some times it's a week, sometimes 24 hours. But you do that for a few weeks till you cut your Release Candidate build. It seems I wasn't the first to consider the term ZEB for email, but I've adopted it as a term for the goal that I try and attain each work day.

Productivity

Posted Sunday, June 26, 2005 Permalink Comments [4] View blog reactions

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Tracked by:
"Getting to Zero Email Bounce" (Jonathan Hardwick) [Trackback]
"Zero Email Bounce" (.Avery Blog) [Trackback]
"zero email bounce" (pablog) [Trackback]
"It's official - FeedDemon is the Bomb" (ComputerZen.com - Scott Hanselman's Web... [Trackback]
"Getting Organized" (Dave Donaldson's Blog) [Trackback]
"ZEB Achieved!" (Dave Donaldson's Blog) [Trackback]
"Personal Systems of Organization" (ComputerZen.com - Scott Hanselman) [Trackback]

Sunday, June 26, 2005 9:46:49 AM (Pacific Daylight Time, UTC-07:00)

Trackbacks didn't work, so I'm trying the old-fashioned approach :) Commentary here: http://blogs.msdn.com/jonathanh/archive/2005/06/25/432744.aspx

Jonathan Hardwick

Friday, July 01, 2005 10:23:03 PM (Pacific Daylight Time, UTC-07:00)

Actually, I believe ZEB it comes from http://www.amazon.com/exec/obidos/tg/detail/-/0670899240/qid=1120281754/sr=8-1/ref=sr_8_xs_ap_i1_xgl14/103-3667172-6592625?v=glance&s=books&n=507846

Mikhail Arkhipov

Friday, August 12, 2005 11:12:16 PM (Pacific Daylight Time, UTC-07:00)

If you treat your inbox as a task list - which is how I work - then that would mean you have nothing left to do!

See Rule #2 http://www.ssw.com.au/SSW/Standards/Rules/RulesToBetterEmail.aspx

So is it really possible?

Adam