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yet another Microsoft blogger

# Monday, October 29, 2007

FreeCreditReport.com is a Scam

What a scam. I recently had a credit card number stolen somehow, so I went to FreeCreditReport.com to check my credit report and place a fraud alert (placing a fraud alert required that I get a credit report).

However, what I did not realize is that by getting a free credit report, you are forced to also get a "free trial" of their Credit Monitoring Service.

There is no way around that.

And the only way to prevent getting a monthly charge for the service, you HAVE TO CALL THEM to opt-out.

What a scam.

Here is what they state on their web site:

However, if you only wish to receive your free credit score & report, and do not want to continue the Credit Monitoring service at $12/month, just call the toll free number provided on their site, and cancel the membership before the 30-day trial is up. This way you will be able to view your credit report and credit score at absolutely no cost.

 

So, let me get this straight, to actually get my free credit report, I can sign up but I have to call you to then opt out? And my guess, is that most people don't do this till they notice a charge on their credit card, which ensures that the folks at Experian actually get paid $12.95 for giving you your own information, FOR FREE.

This kind of thing pisses me off to no end. For whatever it's worth I submitted a complaint to the Attorney General's Office of California.

update: many of you have pointed out to me, in comments and in person (thanks Ben!) that the only place that you should be going to get your free credit report is http://www.annualcreditreport.com

You can see this from http://www.ftc.gov/freereports

"Important information from the Federal Trade Commission, the nation’s consumer protection agency: annualcreditreport.com is the ONLY authorized online source for you to get a free credit report under federal law. You can get a free report from each of the three national credit reporting companies every 12 months. Some other sites claim to offer "free" credit reports, but may charge you for another product if you accept a "free" report."

Thanks to all for leaving comments about this.

 

Monday, October 29, 2007 12:37:47 PM (Pacific Daylight Time, UTC-07:00)
the official website to get your free credit report is www.annualcreditreport.com
MM
Monday, October 29, 2007 12:44:09 PM (Pacific Daylight Time, UTC-07:00)
Yep, FTC page
http://www.ftc.gov/bcp/conline/pubs/credit/freereports.shtm
Chris
Monday, October 29, 2007 1:35:03 PM (Pacific Daylight Time, UTC-07:00)
oops, next time use www.annualcreditreport.com
j
Monday, October 29, 2007 6:14:05 PM (Pacific Daylight Time, UTC-07:00)
Just as a public service for those who don't read all the comments you may want to amend your original post with this information: http://www.ftc.gov/freereports

"Important information from the Federal Trade Commission, the nation’s consumer protection agency: annualcreditreport.com is the ONLY authorized online source for you to get a free credit report under federal law. You can get a free report from each of the three national credit reporting companies every 12 months. Some other sites claim to offer "free" credit reports, but may charge you for another product if you accept a "free" report."

--------------

A year or two back I almost did the same thing you did, but didn't feel comfortable not starting at a .gov site so I did a search on Live.com for "government free credit report" to find the valid site.
Baer Bradford
Monday, October 29, 2007 6:21:00 PM (Pacific Daylight Time, UTC-07:00)
Oh and your rant to productivity blog-tag-ratio is quickly approaching 1 to 1 :-)

Ironically enough I tend to learn quite a bit of information, that often saves me time, from your rants. Maybe your rants should be tagged as productivity as well :-)
Baer Bradford
Monday, October 29, 2007 6:24:19 PM (Pacific Daylight Time, UTC-07:00)
One other thing. Back in December of 2005 I commented that I might try Foxit after I graduate from UOP. Well I got my MBA and tried out Foxit starting in May of this year, I used it for quite a few months until Adobe fixed their problems, and now you blogged about it again. It's neat how things come full circle.
Baer Bradford
Monday, October 29, 2007 10:40:19 PM (Pacific Daylight Time, UTC-07:00)
Omar, sorry to hear this man. I nearly did the same thing a little bit ago. To their "credit", this is on their homepage in tiny print:

ConsumerInfo.com and Freecreditreport.com are not affiliated with the annual free credit report program. Under a new Federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies. To request your free annual report under that law, you must go to www.annualcreditreport.com.

I saw that an immediately went to the gov'mt site.
Wednesday, February 27, 2008 1:09:14 PM (Pacific Standard Time, UTC-08:00)
well let me just say that freecreditreport.com is not a scam...its tells you 3 different times that you will be charged if you do not call to cancel.. and it also states that they are not afflicated with annualcreditreport.com..and its not ther fault that people dont know how to read the terms and conditions!!! so all of the people that thinks freecreditreport.com is a scam...LEARN TO READ!!
nicole
Friday, August 01, 2008 7:03:37 PM (Pacific Daylight Time, UTC-07:00)
They are not "afflicted" with annualcreditreport.com? Nope, the are afflicted with greed and dishonesty...

Seriously, though, the company is so lame that when they hire people to post to websites in their defense, the people they hire can't spell (I'll save the grammar lesson for another time! (And yet they tell us to learn to read!)
Ron
Thursday, March 12, 2009 9:41:23 AM (Pacific Daylight Time, UTC-07:00)
I signed up to check my credit report. I found out I had 7 days to cancel before I was charged on a monthly basis. I immediately called to cancel the account. After saying several times and very firmly: "Cancel my account, please", the operator on the phone said the account was canceled and I would not be charged.

A few months go by, I was charged 4 times! I went through all these hoops to get my FULL refund of $59.80. I know it doesn't seem much but I CANCELED my account! I finally got my FULL refund.

I have my whole story here and well as email, phone, and fax information to getting a refund:

http://ootie.blogspot.com/2009/03/freecreditreportcom-is-scam.html
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