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yet another Microsoft blogger

# Sunday, December 31, 2006

Mainstream media catches on to Comcast DVR Suckiness

Walt Mossberg has a great write up on the Suckiness of the Comcast DVR. It echoes my experiences with that horrible piece of junk.

I like this quote:

"The answer is that, at least in my recent experience with the nation's biggest cable company, Comcast, the high-definition DVR it supplies is just awful. If cable boxes were sold at retail like consumer-electronics devices, the Comcast DVR I tested, built by Motorola, would get creamed by better competitors."

and this one:

"Also, the user interface on the Comcast box is crude and confusing -- nothing like the elegant interfaces people have become used to on their personal computers and devices like iPods. The TiVo interface, by contrast, is effective and attractive."

and this one:

"In the program grid, even on a 50-inch, high-definition screen with acres of room, the Comcast box displays just four rows of stations at a time. Until recently, there was a fifth row, but now that has been replaced by an ad. The ad not only sucks up space, but also is aggravating because it gets selected each time you reach the bottom of the grid screen.

Advertising is fine, but in this case, sacrificing 20% of an already paltry information screen for an ad just shows contempt for users."

This is by far the most scathing comments I've seen Walt make about any product. "crude and confusing", "contempt for users" are not things you want Walt saying about your product or company.

I wonder if the BigCo media execs at Comcast are at all embarrassed? Probably not.

 

Tuesday, January 02, 2007 12:09:12 PM (Pacific Standard Time, UTC-08:00)
At least those of us in the Seattle area don't have to run the standard software that comes on the Motorola boxes in other territories.

The "Microsoft Enhanced" software used in the Seattle area is actually a lot better. It's still a pretty ugly UI, like all cable boxes I've seen - and I could go on for days about possible improvements. But at least it's more reliable than the other boxes I've used, and the on-demand stuff is actually on-demand (not "Sit and wait for buffering like it's 1995" like you get with Time Warner and their Scientific Atlanta boxes).
Wednesday, January 17, 2007 3:45:36 PM (Pacific Standard Time, UTC-08:00)
Just noticed this article that i thought you be interested in. Apparently at CES they have introduced new 'set top boxes' and the industry legislators has some enforced changes happening in July.
http://www.nytimes.com/2007/01/17/technology/17settop.html?ex=1169701200&en=b38314174265e796&ei=5040&partner=MOREOVERNEWS
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