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yet another Microsoft blogger

# Saturday, September 10, 2005

No longer a tablet owner

It’s kind of sad, but I’m no longer a Tablet PC Owner. I had a Toshiba Potege 3500 and then a Toshiba M200 for the past 3 years. I truly believe in the tablet platform, but not in convertible notebook designs. I ended up getting a regular old non-sexy boring looking laptop and I could not be happier (well I have some problems I need to blog about later).

My #1 reason for getting a normal laptop? The Screen. I stare at a Laptop for way to many hours. I need a bright, high resolution screen that is beautiful. The Tablet screens have an awful plastic coat to them and are not very crisp. Also I found that I would use the pen stuff about once every 2 months. I now have a Moleskine to write in, so I stopped using digital ink. Instead I copy relevant notes to OneNote later on. Finally, I CANNOT take the thousands of Toshiba processes that run on these things. I don’t need a stinking process for each hotkey on my keyboard. I hope people at Microsoft realize that the OEMs are destroying the user experience for end users. It's my belief that our platform should have all the "hooks" necessary to make OEM customization and expansion of hardware a consistent and seamless process. If I have to install 15 things from a clean Windows Install to make the laptop work, then we have failed. This is not tablet specific, but Laptop specific, and the Tablet just makes the problem worse since there is even more custom hardware.

Here are my other reasons:

Toshiba Tablet

  • Screen is Dim
  • DPI is too high and Windows support for changing DPI is frustrating
  • Screen at 12 inches with 1400 x 1050 is eye killing
  • Fans are always on
  • Machine is hot
  • Has 5000 little processes that run all day hogging up CPU, memory and space in my task manager
  • Wireless support is flakey
  • Battery life is mediocre

Dell Latitude D610

  • Beautiful 1400 x 1050 14 inch screen
  • Fan is never on, and when it is I can barely hear it
  • Wireless support rocks
  • Has little to no processes for proprietary buttons and crap. The Power Management software doesn’t get any better.
  • It almost fully charges its batteries in 1 hour! This is killer
  • Built in smart card reader
  • Shock protection for hard drive
  • Support for 2 batteries and about 5–6 hours of juice with 1 hour recharge in the middle = all day battery power.

When I do get another tablet, it will likely be very small, and dedicated for just using a pen. I would love one of these OQO devices as a Tablet PC or this Motion if it weren’t so expensive.

Now this Dell is not without it’s problems. I hand picked it and the only choices I had were a Toshiba M4 (bigger M200) or a Tecra M3 (I’ve heard they are noisy). So I had a Dell custom built and ordered. So far, the big problem I have with this Dell is that it’s worthless for listening to audio with headphones. There is some nasty white noise that I’m guessing I’m stuck with as Dell is silent on the issue even though numerous folks have complained about the problems in their forums. The good news is that a $20 USB Gizmo from Turtle Beach is an adequate work around for when I actually use headphones on my laptop (I have a portable audio player, so not often, maybe for watching movies). I’m beginning to wonder if I should have gotten a Thinkpad, but I can’t deal w/o a Windows Key on the Keyboard.

Anyway, I’m sad to say goodbye to the Tablet, but hopefully it’s only temporary. I hope my tablet fans don’t take this the wrong way, but the reality is, the screen thing was just a deal breaker.

 

Saturday, September 10, 2005 1:27:31 PM (Pacific Daylight Time, UTC-07:00)
I own the Tecra M4 & the visibility of the Screen is the worst (hardware) problem, however it is still a fantastic machine.

The biggest problem with the machine though is the tons & tons of crap software you mention. I ended up doing a reinstall of Tablet O/S from MSDN & then downloading the drivers & essential software from the Tosh website. It took many hours but now mybootup memory footprint is down from >400Mb to <200Mb
Sunday, September 11, 2005 8:54:44 PM (Pacific Daylight Time, UTC-07:00)
I agree about Toshiba's TSR fetish, but I'm loving my Toshiba Satellite R15-S822. The 1024x768 resolution is perfect, the tablet size is large, the screen is bright, and it works like a charm.

I do have a complaint for MS, though: trying to use the RDP client on a tablet to control a non-tablet PC is TERRIBLE. This experience should be much easier, including having tablet input panel always available, auto-switching resolution when re-orienting the tablet, etc.
Sunday, September 11, 2005 11:46:58 PM (Pacific Daylight Time, UTC-07:00)
Hmmm. I seem to recall a time when you were in MacBU, and all your colleagues had Apple PowerBooks, which had all that the Dell has, and then some, even back then (3 years ago?) Of course you must have had a PB too, but I noticed you going around with that PC Tablet even then. (I wasn't too surprised when you made the move...)
Paul Berkowitz
Monday, September 12, 2005 3:15:02 PM (Pacific Daylight Time, UTC-07:00)
Sorry to see you go Omar, I'm hoping our OEMs can win you back soon!
Monday, September 12, 2005 6:02:13 PM (Pacific Daylight Time, UTC-07:00)
I read your comments as saying that a Motion Computing LS800 is the Tablet you want, but it is still too expensive. I came to a similar conclusion but we really needed one. I held out for the LS800 with the View Anywhere screen, which should be shipping very soon.

I think you are right that most people are not too fired up about using ink per se, but would use ink if this allowed them to use a small computer they could carry around in their pocket. I had a sport jacket made with a big inside pocket sized to hold the LS800 (I hope the size specifications are as advertised) and I think that the ability to put a computer in your pocket is crucial, even if you have to get the clothing industry to understand their products are software accessories.

I hope it all works as expected; currently I am using a Motion Computing M1300 but with a computer that big I can see why some people opt for a conventional laptop computer instead. However, I just gave a talk using the M1300 in 800x600 mode (the highest on the LS800 itself) and it was great to sit on a sofa and do everything with a pen as I projected the talk, rather than having to stand at a lectern. With the LS800 I should be able to go back to wandering around the stage when giving talks (in those situations where no sofas are available).

Bill Gates keeps talking about the jacket pocket computers as costing $800 in a year or two. The assumption depends on the economies of scale, which depends on numbers of early adopters. It will all happen, but it is hard to predict when the tipping point will come and lots of people will walk around with one in their jacket or purse.
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