shahine.com/omar/

homepage | Send mail to the author(s) contact

yet another Microsoft blogger

# Tuesday, July 01, 2008

On the road to paying a lot for the iPhone

I knew this would happen. As time went on and details emerged, my prediction of how miserable it’s going to be trying to buy an iPhone is going to come true.

You see, now that AT&T is wearing the pants, it’s doing it’s usual business of making things as complicated as possible ensuring that it’s making as much money as possible and making your job as a consumer as difficult as possible.

According to a few sites, including Engadet, there are a few different prices for the iPhone depending on your situation.

  • iPhone 3G will be available for $199 (8GB) and $299 (16GB) for iPhone customers who purchased an iPhone prior to 7/11, customers activating a new line with AT&T and current AT&T customers who are eligible for an upgrade
  • Existing AT&T customers who are not currently eligible for an upgrade discount can purchase iPhone 3G for $399 for the 8GB model or $499 for the 16GB model. Both options require a new two-year service agreement.

So how do I know if I’m eligible for an upgrade discount? Who knows. I can guarantee that the dude at the AT&T store is going to do everything in their power to make sure I pay the full non subsidized price. That’s been my experience for the past 6 years (starting with Cingular and now AT&T). I would sometimes even bring printouts from the AT&T website showing the price of a device with my corporate pricing etc and they would ignore it and refuse to sell to me.

So this begs the question. How are the Apple employees in the Apple store going to know how much to charge you for the phone? Are the tapping into the state of the art AT&T Siebel Customer Database? I don’t think so.

I think this pretty much ensures that I’m going to go to the Apple store to get my iPhone because I’m betting that the Apple employees are going to be more motivated to sell me an iPhone and get my but out of the store. But really, I’m not sure how this is going to work out.

In fact I am 100% certain I am not eligible for the upgrade price. How do I know this? Well I logged on to my AT&T online account and clicked “Upgrade Phone” and it told me:

image 

Not sure where it’s getting the 04/15/2009 date. Apparently a number of factors picked a pretty arbitrary date. All I know is 04/15/2009 is > 7/11/2008 and that’s all I care about :-).

 

Wednesday, July 02, 2008 7:45:18 AM (Pacific Daylight Time, UTC-07:00)
Omar,

A couple things to check (as I did). I'm assuming that you're on the MSFT corporate plan. When I called 611 and kept pressing zero, I asked the woman who answered what the deal was and she said something to the tune of:

It will be the same $199/$299 for the business care people (I'm assuming that you've had your phone for 1yr)

You'll be able to keep your same voice plan.

You will be required to get an iPhone data plan, but they don't know what the price will be.

As to the 4/15/2009 date... any chance that you got a new (subsidized) phone on 4/15/2007?

Cheers,
Steve
Wednesday, July 02, 2008 8:10:18 AM (Pacific Daylight Time, UTC-07:00)
fyi...we get 2 upgrades per year (versus 1 every 2 years for regular customers) through our corporate affiliation with AT&T (Cingular). At least that's what they told me the last two times I upgraded my phone.
Wednesday, July 02, 2008 8:21:50 AM (Pacific Daylight Time, UTC-07:00)
"Not sure where it’s getting the 04/15/2009 date."

did you happen to buy your last phone on or about October 15 2007? Cingular (now AT&T) "officially" allows a phone upgrade (with new subsidized price and renewed contract) at the 2-year mark, but in reality allows it at 18 months.
Wednesday, July 02, 2008 8:26:53 AM (Pacific Daylight Time, UTC-07:00)
Tod,

That's what I recall as well but I didn't want to six months if I wasn't sure... Thanks.
Wednesday, July 02, 2008 8:34:58 AM (Pacific Daylight Time, UTC-07:00)
http://www.shahine.com/omar/MineBlackJackII.aspx

Looks like this is your answer to the 4/15/2009 date...

Cheers,
Steve
Wednesday, July 02, 2008 4:21:54 PM (Pacific Daylight Time, UTC-07:00)
Sorry to hear, but hopefully the MS plan will help...

I was wondering whether I'd be eligible too, and now that you showed how to check, I'm lucky enough to get the reduced price, woohoo!


Wednesday, July 02, 2008 8:36:36 PM (Pacific Daylight Time, UTC-07:00)
So the date is 18 months after I got my BJ II interesting.

I'm not sure the AT&T folks here in the valley are going to understand the Microsoft upgrade rules...

but thanks for the info all.
All comments require the approval of the site owner before being displayed.
OpenID
Please login with either your OpenID above, or your details below.
Name
E-mail
(will show your gravatar icon)
Home page

Comment (Some html is allowed: a@href@title, b, blockquote@cite, em, i, strike, strong, sub, super, u) where the @ means "attribute." For example, you can use <a href="" title=""> or <blockquote cite="Scott">.  

Enter the code shown (prevents robots):

Live Comment Preview