Me: I live in Silicon Valley with my wife, child and cat. I have worked at Microsoft since I graduated from College, both in the Macintosh Business Unit on products such as Outlook Express, Entourage, IE, and Virtual PC and in Windows Live on Hotmail, Calendar and People. I am currently a Principal Lead Program Manager on the Windows Live Social Networking team. I basically manage a team of Program Managers responsible for delivering features to support our web and client applications. I've been blogging since 2001 and like to play around with .NET in my spare time working on projects such as dasBlog (the blog that powers this site) and Send to SmugMug (an application for uploading photos to SmugMug). I blog about a number of technology and productivity related topics.
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© Copyright 2010, Omar Shahine
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Last week I was expecting 2 packages. One was sent via 3 day ground saver and the other was sent overnight saver.
The first package made it to Sunnyvale, CA (minutes from my house) and was then routed to Oregon (on a truck). It wasn't until the next day that their stupid tracking system updated the status from "on time delivery" to rescheduled. When I called the guy on the phone was like, "at worst you'll get it to tomorrow". I was like "do you have a map, did you see where my package is heading to?"
The second package, the overnight one, arrived in Menlo Park (my home) and sat on a truck all day long till the driver came back to UPS with the package undelivered. When I would call to ask about status they said "drivers are expected to attempt to deliver all packages before returning" and that I could receive my package up to 8pm.
No such luck. I got the package the next day...
Moral of the story? UPS, who has never failed me in all my years has two strikes against them.... what the hell is going on over there?
Looks like I'm not the only one with UPS problems.