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yet another Microsoft blogger

# Sunday, July 13, 2008

the weekend with iPhone 3G

Wow. It has been a long time since I’ve been so excited about a piece of technology. Perhaps when I first got an iPod nano.

This is not a review. I expect to post something more detailed later. This is a more of what I know, and what I don’t know :-).

note: this is my first iPhone. I have been using Windows Mobile for the past 5 years since the release of the original MPX-200. I currently own a Samsung BlackJack II and prefer the “standard” over the “professional” incarnations of Windows Mobile. I own 2 iPods, a Touch and 3G Nano and have owned 8 iPods in my life. I have used almost every PDA (Zarus, Newton, Palm Pilot, various Palms, Treo(s), PocketPC(s)).

I’d also like to point out that at least 5 people I know insisted that they were not going to get iPhone 3Gs. By Sunday night each of them were proud new owners. I expect this number to grow.

The Good

It’s an iPod!

The iPhone is a fantastic iPod. Better than the Touch for a few reasons:

  1. You can double tap the round button to shortcut to the iPod app
  2. You can press the mic on the headphones to pause/play or double press to skip. The touch can’t do this and as such it’s a terrible iPod since you have to touch it just to skip a song.
  3. Hardware buttons for Volume. Enough said. pressing the Touch to do this sucks.

And it goes everywhere with me, which my iPod does not.

It’s a Computer

The things I can do with it are awesome. Real Web Browser. Install great applications that take full advantage of the hardware (location, wifi, touch).

Everything is consistent. It’s a thing of beauty.

You know it’s good when all the Applications consistently adhere to a set of guidelines.

It Sync’s to Exchange

Yipee, for now it works well with our corporate Exchange servers with a set of notable bugs (below under the bad).

Reading mail on this device is a thing of beauty. The rendering is much better than Windows Mobile.

The Applications

The whole experience around Apps is awesome. I’ll cover my favorite applications later. Some are just fantastic (SmugShot, OmniFocus, New York Times, Apple Remote). I have many more to try out.

A big plus is that like FireFox Add-ons there is a centralized update mechanism so that you can ensure you are using the latest version (like websites!). So long 90s era check the web site to get an update.

Location

Wow, every app pretty much supports this. It’s a phenomenal feature to have baked in. From Yelp, to Maps, to GeoTagging of Photos…

The Keyboard

Much better than I thought, although it’s hard to use the iPhone in bed since the weight is pushing it out of your hands.

The Experience

The UI is fluid, emotional. The Hardware is like artwork. It’s a joy to interact with.

The Bad

Hardware Issues

It appears Apple deprecated a common way of charging iPods and iPhones. Every recent iPod/iPhone till now has supported charging via FireWire and USB. Many after market accessories have always used FireWire interfaces to charge over the Apple Dock Connector even though Apple has suggested that they switch to USB. Well, iPhone 3G removed support for FireWire and as such my 2 car kits will not charge my iPhone. Since FireWire is 12V vs USB 5V you can see why maybe the car folks weren’t in a hurry to switch. This is a bummer.

Exchange Issues

I have noticed the following bugs with Exchange ActiveSync:

1) When you reply all to an email your own address is included in the CC line. This is not expected behavior. Email clients always strip out the recipient's address from Reply-All. See Outlook, Windows Mobile 6 (previous versions of WM had this same bug) and every other email product.

2) by default iPhone sync's all the Contacts on the Server in every folder rather than just the default Contacts folder. This behavior should be modified to only sync the default folder or should be configurable for the user. To make matters worse, the Contacts app is dog slow on iPhone.

3) The reply/forward status of a message is not sync'ed with the server. When you reply to a message on iPhone the exchange server does not have the reply flag set on the message. As such in Outlook the message does not look like there was a reply. Can’t believe they missed this one.

4) No Peak/Off Peak schedule. On my Blackjack I would sync using a schedule during peak hours and use Push off-peak. This saved my battery and I really didn’t need push during the work day since I sit in front of a computer all day.

Battery Life

Hmm, it sucks. Ok? If you want Good Battery Life here is a guide on how to make your iPhone 3G exactly like an iPhone original.

I’m trying a number of things to see if I can get it to last a day. Step 1, turn of Push email. I don’t need that anyway. Step 2, turn off Wifi. Lets hope I don’t have to since I’m addicted to controlling my Apple TV with the Remote.

Performance and Stability

Not perfect. Lots of times the iPhone hangs. Loading Contacts is glacial. Unlocking entering PIN stutters.

Applications crash. Sometimes the cause the whole iPhone to reboot (what is this, 1998?). My Windows Mobile Phone NEVER rebooted because of a crash… it just stopped working and I rebooted it!

Also today my Location services totally stopped working. No idea why. I had to reset my location settings to get it working.

Pausing/Playing audio via the headphones is buggy. Sometimes the iPhone goes dead till you wake it from Standby.

Album art on the Apple Remote is flakey at best, and you can’t control the volume of an Apple TV.

Tethering

There is of course no tethering support for the iPhone meaning I cannot connect it to my laptop to surf the web like a Windows Mobile Phone. I hope an app comes out to support this in the future.

 

Monday, July 14, 2008 7:41:11 AM (Pacific Daylight Time, UTC-07:00)
Pausing/Playing audio via the headphones is buggy. Sometimes the iPhone goes dead till you wake it from Standby.

If this works the same as iphone 1 then what is happening is after a while the phone goes into a "deep" sleep mode. I assume to sit there waiting for an event from the "rocker" it has to burn power. I think after a while it completely goes to sleep to save battery life. To get the "rocker" to work again all you have to do is hit the button on top of the phone and then hit the "rocker" again. It's nice because you can do it through your coat without taking it out of your pocket.

I had the feeling that it was a bug but after a while I have come to think it may actually be a feature.

Good work on the blog, I enjoy it. Keep it up.
Monday, July 14, 2008 9:10:29 AM (Pacific Daylight Time, UTC-07:00)
THE BAD:
No Hotmail/LiveContacts/Live Messenger support.
Not really apples fault, but the other big 3 players had their game up to par.

Looking forward to Pop3 for Hotmail.
Craig H
Monday, July 14, 2008 11:01:35 AM (Pacific Daylight Time, UTC-07:00)
battery issues should really go into 'Ugly'. Mine is awful. I can't get through a day without a second recharge. And the Apple tips like 'turn off 3G' and 'turn off location services' make the phone no better than the last generation.
Didi
Monday, July 14, 2008 7:33:12 PM (Pacific Daylight Time, UTC-07:00)
It appears that turning off Push email was the trick to improving battery life.
Tuesday, July 15, 2008 9:39:57 PM (Pacific Daylight Time, UTC-07:00)
for your 'reply all' issue, see if you can somehow change or set the e-mail address for your exchange account in iphone, there make sure you mention your default smtp address, which you can get from outlook quickly, bring up the GAL, bring up your contact in there, take properties, go to e-mail addresses tab, the last one, over there the e-mail address shown with SMTP in caps is your default smtp address, use that one in iphone and you won't see the 'reply all' issue. this issue presents itself in entourage as well, when people don't use their primary/default smtp address. using that address entourage actually determines/verifies your identity when talking to exchange server, so if you use any other address there (like based on your exchange alias) then you are a different person in the eyes of entourage.
Tuesday, July 15, 2008 9:45:31 PM (Pacific Daylight Time, UTC-07:00)
Got a few more for you as well:
Syncing my calendar to my iPhone 3G brought back instances of a recurring meeting I had deleted (the tombstones are alive!). Slightly annoyed that I have more meetings now, but I can live.

Worse: The calendar app doesn't know the difference between meetings you organized and meetings you received, and you can act on both the same way. What happens when you accept your own meeting? I don't know.

Still love my iPhone though, and I'm certainly happy to have 3G data speeds now.
RGregg
Tuesday, July 15, 2008 9:53:25 PM (Pacific Daylight Time, UTC-07:00)
amir, that worked!
Wednesday, July 30, 2008 12:09:33 PM (Pacific Daylight Time, UTC-07:00)
ok, so now when will hotmail support imap to best support the phone? :-)

(compared to yahoo and gmail, hotmail is so far behind it's not funny)
brente
Thursday, August 07, 2008 8:21:17 PM (Pacific Daylight Time, UTC-07:00)
Email clients strip your email address when clicking reply all? Uhm, not Outlook. Try hitting "reply all" on a sent mail.
Jim Roos
Friday, August 08, 2008 11:23:53 AM (Pacific Daylight Time, UTC-07:00)
Jim, reply all in the sent mail folder is the exception to the rule
Tuesday, September 02, 2008 1:15:47 PM (Pacific Daylight Time, UTC-07:00)
Nice blog.

Been having a funny issue with my brand new iPhone 3G. At times when I dont use it for a a couple of hours it just doesn't wake up from sleep mode unless I hard reset it... Anyone else here have this issue?

Cheers,
Oliver
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